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Horsemanship for Heroes Privacy Policy

Effective Date:1 April 2023

Horsemanship for Heroes (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our participants, volunteers, donors, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number

  • Mailing address

  • Emergency contact information

  • Information submitted through program intake or volunteer forms

Program-Related Information

  • Participation history

  • Scheduling and attendance information

  • General non-clinical program feedback

Website Data

  • IP address

  • Browser type and device information

  • Pages visited and usage data (via cookies or analytics tools)

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2. How We Use Your Information

We use your information to:

  • Provide and manage our programs and services

  • Communicate with participants and volunteers

  • Send scheduling updates, reminders, and program-related notifications

  • Respond to inquiries

  • Improve our website and services

  • Maintain organizational records and reporting

We do not sell, rent, or trade your personal information.

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3. SMS/Text Messaging

Horsemanship for Heroes uses SMS messaging to communicate with participants and volunteers for operational purposes.

  • Message types include scheduling reminders, volunteer coordination, and program updates

  • Message frequency varies (typically 1–4 messages per week)

  • Message and data rates may apply

Opt-In:
You may opt in to SMS messaging through program intake forms, volunteer registration, or direct request.

Opt-Out:
You can opt out at any time by replying STOP to any message.

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4. Sharing of Information

We may share information only as necessary:

  • With trusted service providers (e.g., scheduling platforms, email services)

  • When required by law or to protect safety

  • With partner organizations (e.g., VA or academic partners) only in limited, appropriate, and non-sensitive ways


SMS consent is not shared with third parties or affiliates for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

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5. Data Security

We take reasonable administrative and technical measures to protect your information. Access is limited to authorized personnel.

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6. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage. You can adjust your browser settings to disable cookies.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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8. Children’s Privacy

Our services may involve minors participating with parental or guardian consent. We take additional care to protect the privacy of minors and collect only necessary information.

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9. Your Rights

You may:

  • Request access to your personal information

  • Request corrections or updates

  • Request removal from communications

To do so, contact us using the information below.

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10. Contact Us

If you have questions about this Privacy Policy, please contact:

Horsemanship for Heroes
75 McCabe Dr #18546, Reno, NV 89511
heroes@horsemanship4heroes.org
(775) 462-8445

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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